Financial Failure Insurance Cover

 

Galina International is a company committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, and in accordance with ''The Package Travel, Package Tours Regulations 1992'' all passengers booking with Galina International are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Galina International. This insurance has been arranged by Towergate Chapman Stevens through HCCI International Insurance Company PLC.

In the unlikely event of Insolvency you must Inform Claims Settlement Agencies immediately on +44 (0) 1702 427 239 or at submitclaim.co.uk/TDC15. You can also write to them by email This email address is being protected from spambots. You need JavaScript enabled to view it. or by post at 308-314 London Road, Hadleigh, Benfleet, Essex, SS7 2DD. Please ensure you retain the booking confirmation form as evidence of cover and value.

Policy exclusions: This policy will not cover any monies paid for Travel Insurance or any claim relating to Air Flights. Please ensure the Company you have booked with has the appropriate CAA / ATOL Bonds in place.

All flights on our website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL certificate. Please check it to ensure that the flights you have booked are listed on the certificate. It may be that other elements of the tour are also listed (accommodation, venues, coach transport). If this is the case, then please check that these are also correct. Tour elements not listed will be covered by Galina's Financial Failure Insurance as they will have been booked directly by us with the supplier & not through our Principal ATOL holder. Greatdays Holidays Ltd (ATOL 4279), for whom Galina International is an appointed agent, is our Principal ATOL holder.

Please check our booking conditions for further information or for more information about financial protection & the ATOL Certificate, please go to www.atol.org.uk/ATOLcertificate 

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